Web Chat/Customer Advisor
Competitive Salary + Uncapped Commission
My client are a well known brand who are looking for Web Chat/Customer Service Advisors to join their team based in Leeds. This role will involve shift work and candidates will be required to work occasional weekends.
As a Web Chat/Customer Advisor your duties will include:
* Liaise directly with customers and answer all general enquiries
* Provide technical solutions for customers
* Identify opportunities to upsell
* Respond quickly and efficiently to all customers
* Provide a personal and professional experience for all customers
As a Web Chat/Customer Advisor you will have the following skills:
* Previous experience of online web chat would be ideal
* Previous customer service/sales experience is essential
* Excellent written communication skills
* The ability to multitask and hit KPI's
Web Chat/Customer Adv...
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