Our client is currently recruiting for a Helpdesk Operator in Leeds, LS9

The role requires a DBS certificate already in place due to the role being in a hospital.

Working Shift:

20 hours a week, 4 hours a day (Monday to Friday)
Basic hours will vary from - 07:00 am to 11:00 am , 08:00 am to 12:00 noon & 09:00 am to 13:00 pm

This role will also requires cover for sick/annual leave - 07:00 am to 19:00 pm /19:00 pm to 07:00 am

£8.72 per hour plus holiday paid in advance paid weekly

Duties Will Include:

1. Receive and manage calls in a courteous manner

2.

Generate standard management reports for the Trust and others as requested

3.

To contact and pass on relevant details to external service providers

4.

To provide standard management reports

5.

Provide information re: fault calls to rest of ENGIE maintenance team

6.

Prioritise fault calls against a pre agreed s...

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