NEWLY created role for our client based in Wetherby!

Our client is looking to recruit a Customer Service Administrator on a full time, permanent basis.

This is a proactive office based role for a fast paced company. Assisting with inbound customer enquiries efficiently whilst providing administrative support for the sales representatives. Ensuring all customers enquiries are dealt with efficiently in a timely manner and following through any tasks assigned by the sales team.

Your daily duties will include:

* Answering inbound phone calls

* Dealing with all customer enquiries

* Prioritising and processing customer orders

* Follow up care for customer needs

* Liaising with warehouse regarding outbound and inbound deliveries

* Supporting the sales reps with administration and managing outlook diaries

* Investigating and resolving customer complaints

* All ad hoc business admin duties as required by the business