NEWLY created role for our client based in Wetherby!
Our client is looking to recruit a Customer Service Administrator on a full time, permanent basis.
This is a proactive office based role for a fast paced company. Assisting with inbound customer enquiries efficiently whilst providing administrative support for the sales representatives. Ensuring all customers enquiries are dealt with efficiently in a timely manner and following through any tasks assigned by the sales team.
Your daily duties will include:
* Answering inbound phone calls
* Dealing with all customer enquiries
* Prioritising and processing customer orders
* Follow up care for customer needs
* Liaising with warehouse regarding outbound and inbound deliveries
* Supporting the sales reps with administration and managing outlook diaries
* Investigating and resolving customer complaints
* All ad hoc business admin duties as required by the business